Partial Sprites outage

Incident Report for Fly.io

Resolved

This incident has been resolved.
Posted Sep 24, 2026 - 02:12 UTC

Update

Sprites API performance has largely recovered and most users should no longer see errors creating, connecting to, or managing Sprites. We're still seeing a small number of intermittent errors and are investigating them before resolving this incident.
Posted Sep 24, 2026 - 01:43 UTC

Monitoring

We have deployed another potential fix and are monitoring results.
Posted Sep 23, 2026 - 23:59 UTC

Update

This issue is now occurring on regions other than SJC. We are still working on a fix.
Posted Sep 23, 2026 - 20:26 UTC

Identified

The issue has been identified and we are rolling out mitigations.
Posted Sep 23, 2026 - 18:47 UTC

Investigating

We are investigating intermittent API failures for users connecting near SJC.
Posted Sep 23, 2026 - 18:44 UTC
This incident affected: Sprites.
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